In this video, we will talk about the Mailbox View in eDesk, which gathers all your messages from all your connected channels into one consolidated…
In this video, we will talk about the Mailbox View and the AI responses in eDesk, which help you accelerate your response time!
All of your eDesk teammates have a user role associated with their account, giving them access to different tools in eDesk. It’s easy to…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
Did you know that you can customize the information that's shown in your Mailbox, and also control the way information is displayed? This…
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
Supercharge your customer support with eDesk's AI, which provides crafted, personal replies for your most common customer queries, and buys…